Whether you’re opening a new business, moving into the district, or starting work at a job in the area, many City departments work cooperatively to guide you through the various processes.

The BOS:311 app is a fantastic way to connect to the city and help improve our neighborhood. You can report non-emergency issues using this mobile technology. Download it for the iPhone or Android.

Below is a list of departments who may be of assistance:

24-Hour Mayor’s Hotline:

City Council:

city clerk:

assessing & taxes:

boston planning & development agency (formerly boston redevelopment authority):

  • For General Information: (617) 722-4300


broadband and cable:

cultural affairs:

elections department:

emergency shelter commission:



fire department:

historic designation & preservation:

housing & residential:

inspectional services & code enforcement:



The Newmarket BID falls under the jurisdiction of 3 Boston Police Districts:

  • District C-6 covers the South Boston / Dorchester neighborhood
    • District phone number: (617) 343-4730
  • District B-2 covers the Roxbury neighborhood
    • District phone number: (617) 343-4270
  • District D-4 covers the South End neighborhood
    • District phone number: (617) 343-4250

In any emergency, always call 911.

  • See the map below to see the Newmarket jurisdiction of each District.
  • In addition, the State Police are responsible for the Massachusetts Avenue Connector and the Expressway area.
    • State Police phone number: (508) 820-2300

In any emergency, always call 911.

  • The MBTA Transit Police handle all T related matters as well as any issues or incidents in the immediate area of the Newmarket Train Station (Fairmount / Readville Line).
    • MBTA Transit Police phone number: 617-222-1212

In any emergency, always call 911.

public health:

public works, maintenance, recycling, & sanitation:

Trash and recycling is currently picked up within the Downtown Boston BID area on Mondays and Fridays.



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