Whether you’re opening a new business, moving into the district, or starting work at a job in the area, many City departments work cooperatively to guide you through the various processes.
The BOS:311 app is a fantastic way to connect to the city and help improve our neighborhood. You can report non-emergency issues using this mobile technology. Download it for the iPhone or Android.
Below is a list of departments who may be of assistance:
24-Hour Mayor’s Hotline:
- Please call 311 or click here
- Mayor’s Constituent Services
- Boston City Council Directory: (617) 635-3040
city clerk:
- Boston City Clerk: (617) 635-4601
assessing & taxes:
- City of Boston Assessing Department: (617) 635-4287
- City of Boston Taxpayer Referral & Assistance Center: (617) 635-4287
boston planning & development agency (formerly boston redevelopment authority):
- For General Information: (617) 722-4300
business:
- City of Boston Office of Economic Opportunity and Inclusion: (617) 635-5729
broadband and cable:
- Broadband and Cable Department: (617) 635-3112
cultural affairs:
- Mayor’s Office of Arts & Culture: (617) 635-3911
elections department:
- Elections Department: 617-635-8683
emergency shelter commission:
- City of Boston Emergency Shelter Commission: (617) 534-5395
ems:
- City of Boston Emergency Medical Services: (617) 343-2367
environment:
- City of Boston Environmental Department: (617) 635-3850
fire department:
- Dial 911 in any emergency
- City of Boston Smoke & Carbon Monoxide Detector Inspections: (617) 343-3628
- City of Boston Fire Headquarters: (617) 343-3550
historic designation & preservation:
- City of Boston Landmarks Commission: (617) 635-3850
housing & residential:
- City of Boston Department of Neighborhood Development: (617) 635-3880
- City of Boston Office of Neighborhood Services: (617) 635-3485
- City of Boston Home Center: (617) 635-3880
- City of Boston Rental Housing Resource Center: (617) 635-4200
- City of Boston Rental Inspection Program: (617) 635-5300
inspectional services & code enforcement:
- City of Boston Inspectional Services Department: (617) 635-5300
- City of Boston Division of Health Inspections: (617) 635-5300
- City of Boston Code Enforcement Division: (617) 635-4900
licensing:
- City of Boston Entertainment Licensing: (617) 635-4165
- City of Boston Licensing Board: (617) 635-4170
police:
The Newmarket BID falls under the jurisdiction of 3 Boston Police Districts:
- District C-6 covers the South Boston / Dorchester neighborhood
- District phone number: (617) 343-4730
- District B-2 covers the Roxbury neighborhood
- District phone number: (617) 343-4270
- District D-4 covers the South End neighborhood
- District phone number: (617) 343-4250
In any emergency, always call 911.
- See the map below to see the Newmarket jurisdiction of each District.
- In addition, the State Police are responsible for the Massachusetts Avenue Connector and the Expressway area.
- State Police phone number: (508) 820-2300
In any emergency, always call 911.
- The MBTA Transit Police handle all T related matters as well as any issues or incidents in the immediate area of the Newmarket Train Station (Fairmount / Readville Line).
- MBTA Transit Police phone number: 617-222-1212
In any emergency, always call 911.
public health:
- City of Boston Public Health Commission: (617) 534-5395
public works, maintenance, recycling, & sanitation:
Trash and recycling is currently picked up within the Downtown Boston BID area on Mondays and Fridays.
- Learn Your Trash and Recycling Days
- Mondays & Thursdays
- City of Boston Department of Public Works: (617) 635-4900
- City of Boston Graffiti Busters: 311
- City of Boston Pothole Repair: 311
- City of Boston Waste Reduction Division [Trash & Recycling]: 311
- City of Boston Street Lighting & Maintenance Division: 311
- City of Boston Water & Sewer Commission: (617) 989-7000
transportation:
- City of Boston Transportation Department: (617) 635-4680
zoning:
- City of Boston Zoning Board of Appeal: (617) 635-5300